If you have any questions about shipments please feel free to email, call or write to us.
Packages are generally shipped within a maximum of one week after confirmation of payment. The choice between the shipping companies Chronopost and Mondial Relay as well as the choice of services they offer, is down to your discretion. You will be asked for your choice of shipment whilst completing orders online. Both companies issue a tracking number for packages, and you will be sent a link in order to check on the movement of your package.
Total shipping charges include preparation and handling of packages, as well as shipment cost. Preparation and handling costs are fixed, however shipping cost varies depending on package weight, the number of bottles ordered and the total distance required to reach the shipping address. Insurance cost for packages varies according to the total value of the goods. Shipping costs are calculated for each separate order, and this amount will always be clearly indicated before you confirm a purchase.
All package dimensions are appropriate, and the standard is set by the shipping company. All articles within are always correctly protected. The transportation company is liable for the safe delivery of the package.